Last Updated Date:	06/02/2025
Level of Programme:	Introductory

Programme Highlights

(Online Learning via SCI ONLINE Global Classroom.)
 

GST Rate Change

Please be advised Goods and Services (GST) rate revisions in Singapore from 8% to 9% will take effect from 1 January 2024. All invoices issued in 2025 will be subject to the prevailing GST of 9%.

 

You are signing up for this course and paying the FULL FEE. If you wish to be eligible for funding, DO NOT SIGN UP FOR THE COURSE. Please contact SCI separately at [email protected] and we would advise accordingly. We would reply to you within 7 working days.

This certificate aims to provide participants with a broad overview of the insurance industry, key aspects of insurance operations, principles of insurance and insurance innovation.

Participants will also explore and understand the fundamentals of artificial intelligence and machine learning, how blockchain works, fundamentals of cloud computing and Internet-of-Things (IoT).

As Emotional Intelligence (EI) becomes increasingly crucial in today’s world, participants will understand the fundamentals of EI, the four-domain model of EI, and the importance of client-centeredness. Additionally, participants will appreciate the importance of client-centeredness, understand the fundamentals of design thinking and how it improves customer experience.


Please Note : If you fail to complete the requirements within the one-month access period, you will have to re-register and pay the first-timer fee again.

Please note that it is the candidate's responsibility to monitor his or her own access period for meeting the online learning and assessment completion requirements accordingly. SCI WILL NOT send any notification to remind the candidate in this respect.

Access to the online contents is immediate after confirmation of payment receipt. Should you encounter login issues, please try again a few hours later. Your progress will also be tracked by SCI.

TARGET AUDIENCE
For those seeking a basic understanding on InsurTech and insurance fundamentals.

ASSESSMENT
1. 30 Multiple Choice Questions (MCQ).
2. Accessible on the platform after completion of the contents.
3. Assessment is in English.

REFUND POLICY
Online learning programmes are NOT ELIGIBLE for refund and cancellation once payment has been made.

COMPLETION REQUIREMENTS
1. Complete all the contents, including videos and quizzes.
2. Score at least 70% for the 30 MCQ assessment.

Learning Objectives

 
By the end of the course, participants should be able to:

• Understand the traditional insurance value chain, products and distribution channels present in the existing insurance industry
• Describe the purpose of insurance and the role of the insurer
• Illustrate key concepts and principles of insurance (e.g. incontestability, duty of good faith, indemnity, excess/deductible)
• Explain the importance of reserves and solvency
• Understand the fundamentals of Artificial Intelligence (AI) and machine learning
• Understand the application of AI in insurance
• Understand the fundamentals of Blockchain and how it works
• Understand the fundamentals of cloud computing, its benefits and disadvantages
• Understand the fundamentals of IoT and how it works
• Know what Emotional Intelligence is
• Understand the factors that affect emotions
• Explore the Four-Domain Model of EI ways to demonstrate empathy to clients
• Understand client centeredness
• Understand ways to develop your Emotional Intelligence
• Understand conflict resolution and emotional conversations
• Know strategies on increasing self-awareness
• Appreciate the impact of innovation has on the insurance industry
• Understand the basics of using Human-Centred Design for insurance innovation

Fee Per Participant

*Course Fee	S$109.00 (Inclusive of prevailing GST rate)