Cyber insurance claims can involve complex coverage, operational and financial issues, particularly where incidents affect multiple systems, jurisdictions and third-party service providers. Ransomware, data breaches, business email compromise, social engineering fraud and technology outages continue to generate significant losses for organisations across Asia.
This practical three-hour programme provides insurers, reinsurers and brokers with an overview of the key issues arising in cyber insurance claims. It examines the claims process from initial notification and incident response through to coverage assessment, loss evaluation and settlement.
Participants will explore how common cyber insurance coverages may respond to first-party and third-party losses, including incident-response costs, data restoration, cyber extortion, business interruption and liability claims. The programme will also address common areas of difficulty, such as delayed notification, insurer consent requirements, inadequate claims documentation, policy exclusions and overlaps with other insurance policies.
Practical examples will be used to highlight the roles of insureds, insurers, reinsurers, brokers, legal advisers, forensic specialists and other incident-response professionals. Participants will also consider how lessons from cyber claims can support better claims handling, underwriting, broking, policy design and risk management.
