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Diploma in General Insurance and Risk Management (DGIRM) - Self-Study



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1. Programme Description

Offered on a self-study basis, the Diploma in General Insurance and Risk Management Programme is developed and awarded by the Singapore College of Insurance (SCI) as a professional qualification for insurance industry practitioners. It provides candidates with a firm grounding in insurance fundamentals and enables them to build towards advanced technical knowledge, thereby ensuring them to have the means to function effectively in their respective job roles.

In addition to being a valuable qualification in its own right, the Programme can also be a milestone towards the attainment of the Advanced Diploma in General Insurance and Risk Management Programme, also developed and awarded by the SCI.

2. Who Will Benefit?

The DGIRM Programme is appropriate for:

(a)Supervisors, team leaders and those aspiring to achieve managerial positions;
(b)Anyone wishing to hold a recognised, respected insurance qualification;
(c)Insurance staff employed in support functions wishing to develop their knowledge of the business; and
(d)Those wanting to pursue a pathway towards achieving the ACII qualification.

3. Benchmarked To Qualifications & Credit Framework (QCF)

The UK National Academic Recognition Information Centre (NARIC) has benchmarked the SCI DGIRM and ADGIRM as comparable to a Qualifications and Credit Framework.

SCI Qualification

Comparability To The Qualifications & Credit Framework (QCF) Of The United Kingdom (UK)

Diploma in General Insurance and Risk Management (DGIRM) – Dip SCI (GI & RM)

Is considered comparable to QCF Level 4 standard.

Advanced Diploma in General Insurance and Risk Management (ADGIRM) – Adv Dip SCI (GI & RM)

Is considered comparable to QCF Level 6 standard.

For more information on QCF, you can refer to this link at: http://www.accreditedqualifications.org.uk/qualifications-and-credit-framework-qcf.html

UK NARIC is the National Agency responsible for providing information, advice and opinion on vocational, academic and professional skills and qualifications from all over the world. As the National Agency, managed on behalf of the UK Government, under contract to the Department for Business, Innovation and Skills (BIS), NARIC provides the only official source of information on international education and training systems and wide-ranging international qualifications and skills attained from outside the UK. UK NARIC is part of the NARIC network. This is an initiative of the European Commission created in 1984. The network aims at improving academic recognition of diplomas and periods of study in the Member States of the EU, the EEA countries, and the associated countries in Central and Eastern Europe and Cyprus. It is also the UK National Agency in the wider European Network of Information Centres (ENICs).

4. Eligible For Certified Insurance Professional (CIP) Membership Of The Australian And New Zealand Institute Of Insurance And Finance (ANZIIF)

ANZIIF members are recognised throughout the insurance and financial services industry as professionals who are qualified, knowledgeable and committed to excellence in their fields. DGIRM and ADGIRM holders are eligible to apply for Associate CIP and Senior Associate CIP membership respectively.

ANZIIF grants Associate Membership to financial services professionals who have completed an insurance/finance qualification equivalent to the ANZIIF Certificate IV level or any other recognised education requirement (Life or General Insurance Affiliateship). Upon such membership approval, an Associate of ANZIIF may use the post nominal ANZIIF (Assoc) CIP.

In addition, ANZIIF also grants Senior Associate membership to financial services professionals who have completed an insurance/finance qualification equivalent to the ANZIIF Diploma level. Upon such membership approval, a Senior Associate of ANZIIF may use the post nominal ANZIIF (Snr Assoc) CIP.

You can read more about CIP on the ANZIIF Website at: https://theinstitute.com.au/membership/cip

For more information on the ANZIIF membership application and applicable fees payable, you can refer to this link at: https://theinstitute.com.au/membership/about-membership

Do note that ANZIIF reviews its membership criteria, benefits and eligibility requirements from time to time. All decisions on election to membership will reflect the requirements at the time of application.

5. Advanced Diploma Of The Chartered Institute Of Loss Adjusters

The Advanced Diploma of the Chartered Institute of Loss Adjusters (CILA Advanced Diploma) is recognised as a high level claims qualification which provides candidates with the opportunity to specialise in the adjustment of a specific type of claim, from a choice of: Property (Domestic), Property (Commercial), Liability, Business Interruption, Subsidence or Aviation. The Advanced Diploma is perfect for those who wish to demonstrate the knowledge to handle more complex claims as part of their career progression.

SCI Dip SCI (GI & RM) holders may obtain the Advanced Diploma Of The Chartered Institute Of Loss Adjusters by successfully completing another two more CILA Advanced Diploma examinations as follows:

  • AD1 Application of the Principles of Insurance
  • AD2 Adjustment of Claims

SCI Dip SCI (GI & RM) holders are exempted from:
DP1 The Principles of Insurance 1; and
DP2 The Principles of Insurance 2.

Exemption fees are payable to CILA.

Candidates may apply directly to CILA to take the CILA Advanced Diploma examinations. For more information on CILA Advanced Diploma, please refer to CILA website at: http://www.cila.co.uk/cila/getting-qualified/advanced-diploma

6. Overview Of Modules & Learning Outcomes

Diploma Level - Dip SCI (GI & RM)

(a) DGI01: Legal Aspects Of Insurance
It aims to provide candidates with a firm foundation of the law and the various legal concepts as they apply in insurance practice. It also highlights the application of the various legal concepts and contractual terms with regard to insurance claims, such as indemnity, subrogation and contribution; as well as the application and operation of the law of agency in the insurance context.

The DGI01 Study Text consists of 476 pages (excluding Supplementary Notes).

(b) DGI02: Insurance Company Operations
It aims to equip candidates with a good thorough understanding of insurance company operations, beginning with the typical business structures to the manner in which insurance companies are managed, with particular focus on the roles and responsibilities of the company’s board of directors and senior management in line with corporate governance best practices. It highlights the various operational aspects within the common functional areas of insurance companies, as well as accounting principles and practices, with the aim of helping to gain a better appreciation of the various financial statements of insurance companies, and how the various financial ratios can be derived to provide an indication of an insurance company’s financial strength. It also highlights the criteria that credit rating agencies apply in rating insurance companies, as well as the various regulatory solvency requirements that insurance companies in Singapore must comply with. It also reviews the way technology and the digital age is changing insurance operations and shaping its future.

The DGI02 Study Text consists of 437 pages (excluding Supplementary Notes).

(c) DGI03: Commercial Property And Business Interruption Underwriting
It aims to provide candidates with the knowledge and skills to assess, as well as underwrite property risks and business interruption in commercial lines. In particular, it deals with commercial property risks and their management, examines common causes of loss, surveys, insurance products, and offers guidelines in property underwriting. It covers various products – such as Fire Insurance, Theft Insurance, Construction Insurance, Engineering Insurance, and Business Interruption Insurance – from application, inception to the completion of the underwriting process.

The DGI03 Study Text consists of 578 pages (excluding Supplementary Notes).

(d) DGI04: Liability Insurance Underwriting
It aims to provide candidates with a firm understanding of the pertinent knowledge and skills required in underwriting the various classes of commercial liability insurance namely, Work Injury Compensation Insurance; Public And Product Liability Insurance; Directors’ And Officers’ Liability Insurance; Professional Indemnity Insurance; as well as other Specialist Liability Insurance such as Cyber Liability, Product Recall, Environmental Impairment Liability (EIL) Insurance and Terrorism Liability Insurance. It also covers Emerging Risks which could have a major impact on society and industry. It also helps candidates to understand how underwriters evaluate and manage liability risks, in terms of the information required; the common features of liability policies; as well as the underwriting management and risk management aspects for a book of Commercial Liability Insurance business.

The DGI04 Study Text consists of 513 pages (excluding Supplementary Notes).

7. Minimum Entry Requirements

In order to be registered for the Programme / Examination, the candidate:
(a)must be at least 18 years of age;
(b)should be a Singapore Citizen / Singapore Permanent Resident or foreigner who is ordinarily resident in Singapore at the point of registering for the Programme / Examination;
(c)should preferably be engaged in financial services activities;
(d)should have attained a minimum of 4 GCE 'O' Level passes, including a pass in English*, or any academic qualification deemed equivalent and acceptable by the SCI, or should have successfully attained any one of the SCI Advanced Certificates; and
(e)must have successfully completed the SCI Certification in General Insurance (CGI) examinations, by having passes in the Basic Insurance Concepts and Principles (BCP), Personal General Insurance (PGI) and Commercial General Insurance (ComGI) examinations.
* Candidates without a pass in English can take “Test of English as a Foreign Language” (TOEFL) with passing mark of at least 70. For more information on TOEFL, please refer to: http://www.ets.org/toefl

The candidate must produce relevant supporting documents to the SCI for verification purposes during the signing of the Student Contract as described in item 15 below.

8. Qualifying Requirements

To qualify for the Diploma / Advanced Diploma in General Insurance and Risk Management, the candidate must fulfil the following requirements:

(a)To obtain the SCI Diploma in General Insurance and Risk Management, the candidate must pass all 4 modules (DGI01 to DGI04) within 5 consecutive years.
(b)To obtain the SCI Advanced Diploma in General Insurance and Risk Management, the candidate must pass all 7 modules (DGI01 to DGI04 and ADGI05 to ADGI07) within 7 consecutive years.
(c)Modules passes or exemptions exceeding 5 years for DGIRM level and 7 years for ADGIRM level are considered outdated passes and will not count towards meeting the DGIRM / ADGIRM completion requirements respectively. Any such candidate with outdated passed or exemptions must resit and pass the examinations for the applicable modules, in order for him or her to count towards meeting the DGIRM / ADGIRM requirements.

Note: The Diploma level is part of the Advanced Diploma level.
The Advanced Diploma Certificate will be issued ONLY upon successful completion of the Diploma and Advanced Diploma levels modules (DGI01 to DGI04 and ADGI05 to ADGI07).

9. Time Bar For Examination Completion

Please note that it is the candidate’s responsibility to monitor his or her own time bar for the examination completion of the Diploma / Advanced Diploma in General Insurance and Risk Management Programme accordingly. The SCI will not send any notification to remind the candidate in this respect.

10. Award Conferment Date

The Certificate parchment will be sent out, by ordinary post, to the Candidate, three weeks after the release of the final results of the Candidate.

11. Designations Awarded

Upon successful completion of the examination modules within the specified time frame, the candidate will be entitled to use the designations as follows:

   (a)   Modules DGI01 to DGI04: Dip SCI (GI & RM)
   (b)   Modules DGI01 to DGI04 and ADGI05 to ADGI07: Adv Dip SCI (GI & RM)

Note: The candidate has to meet the specified Continuing Professional Development (CPD) Requirement, in order to maintain the respective designations as described above.

12. How These Qualifications Can Help In Career Development

(a)Provide pathway to achieving the ACII designation.
(b) Add relevant and recognised designations to the candidate’s name.
(c) Demonstrate the candidate’s commitment to personal development.
(d) Enhance the candidate’s technical knowledge from the rigorous curriculum covered at each level.
(e) Facilitate lifelong learning with portable accumulated credits.

13. Examination Details

Qualification Modules Examination Format Passing Mark Distinction Duration of Examination
Diploma in General Insurance and Risk Management (DGIRM) DGI01: Legal Aspects Of Insurance Part I: 14 Short Answer Questions (10 marks each), Part II: 2 Case Study / Essay Questions (30 marks each) Minimum of 110 marks out of a total of 200 marks (that is 55%) Minimum of 170 marks out of a total of 200 marks (that is 85%) 3 hours
DGI02: Insurance Company Operations 20 Short Answer Questions (10 marks each)
DGI03: Commercial Property And Business Interruption Underwriting Part I: 14 Short Answer Questions (10 marks each), Part II: 2 Case Study / Essay Questions (30 marks each)
DGI04: Liability Insurance Underwriting Part I: 14 Short Answer Questions (10 marks each), Part II: 2 Case Study / Essay Questions (30 marks each)
Advanced Diploma in General Insurance and Risk Management (ADGIRM)

- Effective date: 1 January 2016
ADGI05: Claims Management Part I: 1 Case study question (80 marks),
Part II: 2 Scenario-based / Essay questions (40 marks each)
Minimum of 80 marks out of a total of 160 marks (that is 50%) Minimum of 136 marks out of a total of 160 marks(that is 85%)
ADGI06: Risk Management Part I: 1 Case study question (80 marks),
Part II: 2 Scenario-based / Essay questions (40 marks each)
ADGI07: Business And Economics Part I: 1 Case study question (80 marks),
Part II: 2 Scenario-based / Essay questions (40 marks each)
Important Note: All examinations will be conducted in the Computer mode, whereby the candidate will type out the answers directly onto a softcopy Answer Script appearing on the computer screen. It is recommended that the candidate should take the examinations in sequential order that appears above.

The Diploma level is part of the Advanced Diploma level.
The Advanced Diploma Certificate will be issued ONLY upon successful completion of the Diploma and Advanced Diploma levels modules (DGI01 to DGI04 and ADGI05 to ADGI07).

14. Minimum Study Hours

The recommended minimum study hours for each module are as follows:

(a) Diploma Level: 100 hours; and
(b) Advanced Diploma Level: 150 hours.

However, they may vary according to the candidate’s experience and ability.

15. Signing Of Advisory Note & Student Contract

Before registering for the Programme, the candidate must first sign and return to the SCI an Advisory Note and a Student Contract with the SCI as required under the Private Education Act (Chapter 247A). The candidate can download and view these documents from the links at:

(a) Advisory Note and
(b) Student Contract,

before he or she comes down personally to the SCI to sign them in the presence of an Officer from the SCI. We would encourage you to go through these documents. The candidate is also required to bring along his/her relevant original educational certificates, NRIC or Passport and employment pass (where applicable).

With effect from 24 August 2015, candidates are required to make an appointment by calling the SCI at: 6221 2336 for the signing of the Student Contract for the following programmes:

1. Diploma in General Insurance and Risk Management (DGIRM)
2. Advanced Diploma in General Insurance and Risk Management (ADGIRM)
3. Diploma in Life Insurance (DLI)

The appointment times are from 9:00am to 4.30pm, and from Mondays to Fridays only.

You are advised to make appointment to sign the Student Contract at least one working day in advance. If you are not able to turn up for your scheduled appointment, please call us again to make another appointment.

These documents need to be signed once for the Diploma level, as well as once for the Advanced Diploma Level. Signing of these documents will be in relation to the examination series already opened for registration.

Also, the date of signing the Student Contract and Advisory Note must coincide with the date of registration for the Programme. It is compulsory that the required payment (payable either through Credit Card or NETS) must be made on the same day when the Student Contract and Advisory Note are signed.

Click here for Step-By-Step Guide

Also read here for FAQs

17. Progression Pathway Towards ACII Qualification

Upon successful completion of the SCI ADGIRM Programme (comprising examination modules DGI01 to DGI04 and ADGI05 to ADGI07), the candidate is encouraged to pursue the CII Advanced Diploma in Insurance and to attain the ACII qualification. For more information on the CII Advanced Diploma in Insurance, please refer to: www.cii.co.uk/qualifications

18. CII Completion Requirements

For candidates who are pursuing or intending to pursue the CII Advanced Diploma in Insurance (leading to ACII), you may wish to take note of the CII Completion Requirements.

With Effect From 1 January 2017:

To achieve the Advanced Diploma, candidates must obtain a minimum of 290 CII credits, with at least 205 credits at Diploma-level or above, including at least 150 credits at Advanced-Diploma level.

In addition the following compulsory modules requirements apply:

- P92/M92 Insurance Business and Finance or CII530 Economics and Business;
- M05 Insurance law; and
- any one of CII820 Advanced Claims; or CII930 Advanced Insurance Broking or CII960 Advanced Underwriting.

For further details, please visit the CII website at: www.cii.co.uk

19. Recognition Of Prior Learning (RPL) Credits Awarded By CII

Any candidate who has successfully completed any of the following SCI DGIRM / ADGIRM modules is eligible to apply directly for the CII RPL Credits (and the corresponding CII Units, if applicable) as tabled below at the CII Website at: http://www.cii.co.uk/prior-learning.

SCI Module

CII Credits

Corresponding CII Unit

DGI01 Legal Aspects of Insurance

25 Credits at the CII Diploma in Insurance level

CII Unit M05: Insurance Law

DGI02 Insurance Company Operations

25 Credits at the CII Diploma in Insurance level

CII Unit M92: Insurance Business And Finance

DGI03 Commercial Property And Business Interruption Underwriting

25 Credits at the CII Diploma in Insurance level

CII Unit P93/M93: Commercial Property And Business Interruption Insurances

DGI04 Liability Insurance Underwriting

25 Credits at the CII Diploma in Insurance level

CII Unit P96/M96: Liability Insurances

ADGI05 Claims Management

30 Credits at the CII Advanced Diploma in Insurance level

CII Unit 820: Advanced Claims

ADGI06 Risk Management

25 Credits at the CII Diploma in Insurance level

CII Unit P67/M67: Fundamentals of Risk Management



SCI Module

CII Credits

Corresponding CII Unit

Remarks

ADGI07 Business And Economics

30 Credits at the CII Advanced Diploma in Insurance level

CII Unit 530: Economics and Business

For candidates who have passed the ADGI07 examination from 5 May 2016 onwards.

Please take note that the above-mentioned CII RPL Credits are valid until 31 January 2019.

With effect from 1 February 2017, the CII requires that candidates must have fully completed the DGIRM or the ADGIRM* qualification to apply for CII RPL credits, regardless whether you have registered for the DGIRM or ADGIRM programmes on or before 1 February 2017.

*The only exception is ADGI05 Claims Management where the CII will accept the SCI result slip without the completion certificate for this ADGIRM module.

It is the sole responsibility of the candidate concerned to apply directly to the CII for any RPL Credit subject to the terms and conditions as specified by the CII.

The candidate must familiarise himself or herself with the CII RPL Scheme rules and application process, before submitting the RPL application directly to the CII.

Please take note of the following important statement from the CII:

"At its sole discretion, the CII reserves the right to make, amend and/or withdraw credit awards which are the subject of this application at any time, on due notice as it sees fit and without monetary compensation. Under no circumstances will the CII accept any liability for consequential, indirect or special losses or special damages of any kind arising out of or in any way connected with the awarding or withdrawal of credit awards. The award of credits in the CII’s qualification framework is a privilege and not a right and awards can change over time as qualification frameworks evolve. There is no intent to bring legal relations into being or otherwise establish a contractual relationship between the CII and students."

Should you have any further questions with regard to CII RPL credits or application, you may contact the CII Customer Service team at +44 (0) 20 8989 8464 or e-mail to: customer.serv@cii.co.uk.

20. CII Membership Benefits

The CII membership gives access to everything that the member needs to plan and develop his or her career in any aspect of insurance for all CII examination levels, including discounted fees for the CII revision courses and examinations. For more information on the benefits, types and fees for membership, please refer to: http://www.cii.co.uk/membership/levels-of-membership/

To apply for the CII membership, the candidate needs to complete and submit the Online Membership Application Form via this link at: http://www.cii.co.uk/membership/levels-of-membership/

Candidates will be informed by the CII on the status of their application.

21. Continuing Professional Development Requirements

The holder of the "Dip SCI (GI & RM)" must fulfil a Continuing Professional Development (CPD) requirement of 30 hours every two (2) years after the year of attaining the respective designation. If the holder attains the designation in year 2013, the reporting period will be from year 2015 to year 2016. The CPD hours earned per reporting period must be derived from educational activities in acceptable subject-matter areas (relating to general insurance, reinsurance, risk management or regulatory changes affecting the general insurance industry) as follows:-

Category Activity Involved By Designation Holder Number Of CPD Hours To Be Granted
1 Attending any training activity, course or programme organised by the Singapore College of Insurance (SCI), any other recognised training institution or professional body, or the designation holder's own company. 1 CPD hour for 1 hour of activity attended.
2 Attending any seminar, workshop or conference organised by the General Insurance Association of Singapore (GIA), Singapore Insurance Brokers' Association (SIBA), Singapore Reinsurers' Association (SRA), any other recognised trade association or professional body, or the designation holder's own company. 1 CPD hour for 1 hour of activity attended.
3 Conducting any lecture or training course for SCI or any other recognised institution or professional body. 3 CPD hours for 1 hour of training for each initial run of the programme. 1 CPD hour for 1 hour of training for any subsequent session.
4 Passing any relevant examination of a programme (such as DGIRM / ADGIRM programme) offered by SCI through self-study (without attending any tutorial). CPD hours based on the time duration for the relevant examination, plus tutorial hours to be counted once only, upon passing the examination, capped at 8 CPD hours per module or subject passed (as specified by GIA).

In addition, the CPD acceptable activities are also those listed by the GIA in its website at: http://www.gia.org.sg/pdfs/training_activities.pdf are also acceptable.

The CPD hours must not include break periods. The designation holder is solely responsible for keeping proper records of relevant supporting documentary evidence, such as attendance certificates, certified letters, certified statements and examination result slips, in respect of such relevant activities as specified above.

If the Dip SCI (GI & RM) holder did not fulfil this requirement, he /she will not be allowed to use the designation till the required CPD hours have been fulfilled accordingly for every two years period.

22. Grievance Procedure / Dispute Resolution

The SCI is committed to providing prompt and efficient channels for candidates to seek resolution for their dispute and grievance. A candidate’s dispute or grievance may arise from any experience aspect at the SCI which the candidate believes to be unfair, unjust or unreasonable. The SCI’s policies and procedures will take precedence over the dispute and grievance process. A candidate who is seeking dispute or grievance resolution must follow the 3-step Dispute and Grievance Resolution Process as outlined below. Each step must be completed before going to the next step.

STEP 1

Send an e-mail to Officer-In-Charge of the Programme via talk2us@scidomain.org.sg. The e-mail will be acknowledged within 3 working days. The Officer-In-Charge will investigate the dispute or grievance and provide a resolution to the candidate within 20 working days from date of receipt of the e-mail. The SCI will make an effort to seek resolution at operational level. In all correspondence with the SCI, the candidate must provide the following contact information:

  • Full Name (as in NRIC);
  • NRIC / Passport Number;
  • Contact Number: Office & Mobile; and
  • Programme Title & Modules/Subjects.

    STEP 2

    In the event that the resolution rendered is not resolved or unsatisfactory, the candidate may escalate the dispute or grievance to the Head of Department (HOD). The HOD will investigate the dispute or grievance and will provide a resolution to the candidate within 5 working days from date of appeal.

    STEP 3

    If a mutually amicable resolution cannot be found, the candidate may file an appeal with the SCI’s Chief Executive. The Chief Executive will investigate the dispute or grievance from an independent perspective, and will work with the SCI’s Senior Management to offer a resolution within 5 working days from the date of appeal to the Chief Executive.

    In the event that the candidate and the SCI are unable to resolve the dispute or grievance amicably, either party may approach the CPE’s Student Services Centre (SSC) for help. The officers at the SSC will review the issues and may refer the dispute to the CPE Mediation-Arbitration Scheme. If the dispute is not resolved through mediation at the Singapore Mediation Centre, the dispute will be referred for arbitration by an arbitrator appointed by the Singapore Institute of Arbitrators.

    23. Programme Changes

    The SCI solely reserves the right whether or not to accept any candidate, or to make any changes (including the fees) to this Programme owing to any unforeseen circumstances, or when it considers necessary or appropriate to do so.

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